What happens when I receive a complaint against my electrician license?
The Texas Department of Licensing and Regulation (TDLR) has the authority to regulate electrician licenses. Once a complaint is submitted, TDLR will initially confirm its jurisdictional authority over the alleged violation. When this happens, you will be notified that a formal investigation has been opened and referred to the Electrical Safety and Licensing Advisory Board (ESLAB).
After the formal investigation is complete, the ESLAB may determine the validity of a complaint. If the complaint is found invalid, the case will be dismissed. However, if the complaint is found valid, the ESLAB may proceed to an informal hearing, where an agreement will or will not be reached.
If the TDLR doesn’t come to an agreement, you will be required to attend a hearing before an Administrative Law Judge (ALJ) at the State Office of Administrative Hearings (SOAH). A proposed decision will be reached depending on what evidence is provided at the hearing. TDLR will consider, modify or reject the ALJ’s proposed decisions in order to determine a final disciplinary action. Once the TDLR has made a final decision, you’ll have one last opportunity to appeal it through the Travis County district court system.