The Emergency Medical Services professionals of Texas are licensed by the Texas Department of State Health Services. This means that those who earn the five levels of EMS licensure—Licensed Paramedics, EMT-Paramedics, Advanced EMTs, EMT-Basic and Emergency Care Attendants—are subject to oversight by the Board, even long after their license has been issued. Sometimes someone, either another professional in the industry or a member of the public, will file a formal complaint against the license of a licensee. When this happens, that professional’s career and livelihood are at risk of being stripped away from them.
Learning about a formal complaint can come as a real blow. Those who have earned their Emergency Medical Services license have done so because they are dedicated to the health and well-being of their fellow Texans, and they have worked hard to achieve the ability to care for them in their moments of greatest distress. This is sometimes compounded by the fact that those who file complaints can do so anonymously—which is basically an invitation on the part of the Department for people to make spurious accusations.
Any complaint the Department receives is first assessed to determine whether the Department has jurisdiction over the claim. If it does, then the accusations are reviewed for whether a violation of some form may have occurred. If so, then the licensee is notified of the complaint against them even as an official investigation into the allegations is opened. This means that an investigator will, in time, contact the licensee to request more information.
A licensee under investigation must contact an experienced professional license defense attorney at the earliest possible point in the process. The sooner we are brought in, the sooner we can aid in mounting a solid defense, and, if given enough time, even assert some control over the scope of the investigation (meaning we can help keep the investigation from blossoming into a larger, more all-consuming affair).
So make the call. The attorneys at BERTOLINO LLP are experienced professional license defense attorneys. We are prepared to represent you in any investigation, legal hearing, or proceeding regarding your license. BERTOLINO LLP represents licensed professionals across the entire State of Texas. To best serve our clients we have offices in Austin, Houston, and San Antonio. Our honest, experienced attorneys will fight aggressively on behalf of your license and reputation.
Contact us today or call (512) 717-5432 and schedule a case evaluation.