A woman with glasses uses her laptop to retrieve her NPN.

If you are an insurance license holder or are applying for a license, you should know your National Producer Number (NPN). Put simply, an NPN is a unique number that the National Association of Insurance Commissioners (NAIC) uses to identify license holders. Knowing your NPN lets you check the status of your license and complete other actions.

At Bertolino LLP, our highly knowledgeable Austin insurance license defense attorneys can further explain NPNs, advise you on how to find your number, and provide legal representation if someone has filed a formal complaint against you.

Benefits of Knowing Your National Producer Number (NPN)

Your NPN can help you handle matters you may encounter as an insurance license holder. Once you have your NPN, you can use it to complete any of the following actions:

Renew Your License

If your insurance license is set to expire or has expired, you must renew it to continue operating as a producer or adjuster; therefore, you’ll need to complete the National Insurance Producer Registry’s (NIPR) online application. Your unique NPN is required to complete your application and renew your professional license. 

Request a Copy of Your PDB Report

The Producer Database (PDB) is an archive that tracks information about licensed producers, facilitates transparency in the insurance sales industry, and prevents fraud. Requesting a copy of your PDB report can give you helpful information about the status of your insurance license and Line of Authority (LOA), but you’ll need your NPN to do so. 

Obtaining a PDB report copy can provide you with information to navigate the following situations:

  • An adverse action was taken against you based on information from the NIPR database
  • There are inaccuracies in your file due to fraud
  • You are unemployed
  • You are receiving public assistance

Change Contact Information

If your address or contact information changes, you must notify the appropriate authorities. Using your NPN to file a contact change application, you can update the following types of contact information:

  • Physical addresses
  • Email addresses
  • Phone number
  • Fax number

How do I Retrieve My NPN?

As mentioned above, having your NPN can help you complete a variety of important actions related to your license to sell insurance. That said, retrieving your NPN can be difficult if you’re unsure where to start. Taking the following steps will help you retrieve your NPN:

  • Visit the NIPR’s NPN lookup page
  • Enter your individual Social Security number, license number, or agency Federal Employer ID Number
  • Click the “lookup NPN” button at the bottom of the screen

How a License Defense Attorney Can Help You

Knowing what an NPN is and finding out what your unique NPN is can help you stay updated on the status of your license and help you complete several important tasks, like renewing your license.

If the Texas Department of Insurance (TDI) refuses to renew your license or is in jeopardy due to official complaints, you must consult with an experienced license defense attorney. A skilled lawyer can investigate the complaint you received and build a facts-based case on your behalf.

  • Draft a response to the letter that notified you of a complaint or investigation
  • Advise you on what to expect from a licensing board investigation
  • Communicate with investigators and members of the TDI
  • Interview witnesses and collect evidence to support your case
  • Fill out important paperwork and meet deadlines that apply to your situation
  • Represent you during legal proceedings and do everything they can to defend your insurance license
  • Appeal any disciplinary actions that the TDI takes against you
  • Educate you on how to avoid professional misconduct complaints in the future

A license defense attorney will take many steps and measures to ensure that your ability to make a living in the insurance industry is protected. This makes it important to work with a lawyer when facing a complaint or investigation. 

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Importance of Working With a Skilled License Defense Attorney

If you’re facing allegations that could lead to license revocation or suspension, you’ll want to take them seriously and get advice from an attorney. Attempting to respond to a complaint, cooperate with an investigation, or represent yourself in legal proceedings regarding your professional license without an attorney could have disastrous results. 

That’s because navigating these processes can be complicated, which increases the likelihood that you’ll make a mistake that may cost you your license or result in penalties.

A seasoned lawyer can communicate with the TDI and other relevant parties that doesn’t hurt your case. With their help, it’s more likely you’ll receive the best outcome possible.

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Schedule a Free Consultation With Our Firm

It’s important to understand your NPN, but taking the steps required to protect your license is even more critical. If you’re facing an investigation, license revocation, or another penalty, you may be confused and frightened. 

Consider working with a trusted attorney to give yourself the peace of mind and effective legal counsel you need to make it through this challenging time. An insurance license defense lawyer from Bertolino LLP can handle your case and work hard to protect your future.

Contact us today to schedule a free consultation and get started on your case.

Call or text (512) 476-5757 or complete a Case Evaluation form