If a complaint has been filed against you with a professional licensing board, your livelihood, career, and reputation are on the line. This is likely an emotional and stressful time for you. It is not an uncommon reaction for people to want to avoid dealing with the complaint.
However, it is critical that you address the complaint head-on and timely respond to all requests from the Board.
When a licensing board is investigating a complaint, it will typically send a written notice to the licensee. While each Texas licensing board has their own complaint processes, within that first notice there is almost always a deadline by which the licensee is to respond to the allegations.
Initial Responses to the Complaint Are Critical
The first response is typically a written narrative to the allegations along with any relevant records. This is your first opportunity to respond with your own testimony regarding the events in question, with witness testimony that defends your related decisions and behaviors, and with any supporting documents.
Your initial responses to the complaint are critical and will have an impact on the final outcome.
Missing A Deadline to Respond to a Board Complaint
Failure to timely respond to a board complaint can have serious consequences. We urge you to be diligent and never miss a response deadline to the board.
Missing a deadline may result in sanctions or some other disciplinary action that may not have otherwise been imposed. Many Texas licensing boards have rules that make failure to respond to a board complaint, or failure to respond on time, a violation of the board’s rules, which can give rise to additional sanctions.
If you have questions about missing a deadline with your specific licensing board, contact us here. We can meet and explore your options.
When necessary, a licensing board may grant additional time to respond; however, it is important you make a proper request for additional time before the deadline passes. Further, at a minimum, missing a deadline to respond to a board complaint will harm your credibility. With so much at stake, it is imperative that you don’t do anything that harms your defense.
When Your Professional License is Under Attack
If someone has lodged a formal complaint against you and your license, your professional reputation and good name are on the line. It’s critically important that you take the complaint seriously from the start and address the allegations head-on.
Our law firm helps professionals, like you, keep their licenses when those licenses are under attack by a state agency or board.
The professional license defense lawyers at Bertolino Law Firm have consistently won significant cases for doctors, nurses, lawyers, architects, pharmacists and other professionals dealing with issues that could jeopardize their ability to work. We know how to build a strong case to protect your license and livelihood. Our results speak for themselves.
If you have received a licensing complaint, BERTOLINO LLP can help. We represent licensed professionals across the entire State of Texas. Our honest, experienced attorneys will fight aggressively on behalf of your license and reputation. Contact us today or call (512) 476-5757 and schedule a case evaluation.

Call or text (512) 476-5757 or complete a Case Evaluation form