Licensing board complaints are serious matters. Have you been notified of allegations of professional misconduct filed against you? Has a previous client filed a complaint against you with your licensing board? If so, there are things you must do, actions you must take, to defend your license.
A Client Filed A Complaint Against Me, Am I Going to Lose my License?
It is a possibility. Anytime a complaint is filed against a licensee, their license is in jeopardy. There are many factors that will determine what, if any, disciplinary action the licensing board may take against you and whether or not your license will be suspended or revoked.
Actions to Take Immediately to Defend Your License:
- Contact a license defense attorney as soon as you are notified of a complaint filed against you.
- Take the complaint seriously. Even if you believe the complaint to be baseless or unfounded, take it seriously and face the allegations head-on.
- Review any professional insurance policy you carry to determine what coverage, if any, it offers in defending against board complaints.
Each licensing board in Texas has different policies and procedures in their enforcement process. It is critical that you understand how your specific licensing board investigates complaints. You also want to know how cases are typically resolved and what the potential and likely disciplinary actions could be based on the allegations. Your license defense attorney will be able to explain your board’s process and walk you through the potential outcomes.
Responding to the Complaint:
As soon as you receive a notice of complaint from your licensing board, make sure to calendar the dates by which you must respond, and any other dates or deadlines noted by the board.
We cannot stress this enough: take time to carefully respond to the complaint. Do not leave your response until the last minute. Do not craft your response without the assistance of an experienced and knowledgeable license defense attorney. It is important to respond to each allegation of the complaint, assert any defenses available to you, and avoid giving answers that could bolster the case against you or be misconstrued as an admission of guilt.
Your initial response to the board are critical to the ultimate outcome of your case. It is not uncommon that we are able to get a complaint against our client dropped at this initial stage with a strategic, well-crafted initial response to the complaint allegations. We invite you to read about some of our case results here
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It Is Up to You to Defend Your License:
Understand that the board is not on your side. Their function is to protect the public, not to help you defend your license.
Do not mistakenly assume the board will give you the benefit of the doubt, construe things in your favor, or otherwise do anything to help you. The impetus is on you to deny allegations of misconduct and to offer evidence that you acted ethically and within the bounds of your profession.
Your Right to Defend Your Professional License Against Allegations of Misconduct
No matter which Texas licensing board, agency, or commission you are under investigation by, you have the right to defend yourself and the right to an attorney. Hiring an attorney to help you mount a strong defense serves to protect your license, reputation, fiscal interests, and your career; it does not make you look guilty.
Our firm believes that immediately consulting an experienced license defense attorney to review allegations of misconduct helps ensure the most favorable outcome in your case. Our results speak for themselves.
Our law firm helps professionals, like you, keep their licenses when those licenses are under attack by a state agency or board.
If you have been notified of a complaint filed against you with a licensing board, agency, or commission in Texas, BERTOLINO LLP can help. We are experienced license defense attorneys and we know how to navigate the complaint process against any professional, medical, or vocational license. We are prepared to represent you at any legal hearing or proceeding regarding your license.
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