While most jobs and careers involve some degree of stress, life in the death industry offers its own special issues, along with a consumer base often deep in the throes of grieving. Many unique qualities are required for the job of a funeral service director, beginning with compassion and strong organizational skills. Realistically, the funeral service profession is not a career meant for all—and often not just because of the rather grim circumstances surrounding the business, but also because the hours can be grueling.
The TFSC Governing Laws Are Meant to Enforce Industry Standards
The Texas Funeral Service Commission oversees the funeral industry in Texas. While their Licensing Division tends to those applying, the Compliance Division is responsible for inspections of funeral homes as well as investigating complaints.
The TFSC governing laws were established according to the Texas Occupations Code, which consists of numerous rules created to uphold standards and ethics regarding the industry. Practices and procedures in licensing are a main priority, along with outlining the actual duties of funeral home operators, and cemeteries and crematoriums. They also offer consumer alerts on their websites about suspension news and other funeral home licensing issues.
The TFSC & Other Agencies Handle Grievances
If you are involved in the funeral service industry and a complaint has been filed against you, most likely you will hear from the TFSC, unless jurisdiction belongs to the Texas Department of Banking or the Texas Department of Insurance (TDI). If the TFSC or other entities with jurisdiction deem the complaint to be a possible violation, they will notify you and may request documentation/evidence regarding the case. It is in your best interest to contact an experienced license defense attorney at that point, and before supplying any further information if possible.
Contact Us Now if Someone Has Filed a Complaint Against You
This is a difficult time for most professionals—no one likes to hear that a grievance has been lodged against them. Your license may be at stake though, meaning that the reputation and livelihood you have worked so hard to build beyond mortuary school and the licensing process could now be in danger. It is crucial that you respond to the complaint, as ignoring it could result in immediate fines or sanctions against you as a professional in the funeral service industry.
If you have received a licensing complaint, Bertolino LLP can help. We represent licensed professionals across the entire State of Texas. Our honest, experienced attorneys will fight aggressively on behalf of your license and reputation. Contact us today or call (512) 717-5432 to schedule a case evaluation.