In AUSTIN and throughout Texas

Overview of the Texas State Board of Pharmacy Complaint Process

The Texas State Board of Pharmacy (TSBP) is the state agency responsible for the licensing and registration of Texas pharmacists, pharmacy technicians, and pharmacies, and for disciplining licensees and registrants. The TSBP received 5,925 complaints in fiscal year 2015, up from 5,561 in fiscal year 2014. Every complaint is reviewed and evaluated. If it is determined that the allegations, if true, would constitute a violation of the Texas Pharmacy Act or Texas Drug Laws, then the complaint may be referred to a TSPB investigator.

pharmacist and senior man buying drug at pharmacyComplaints are resolved with either a verbal or written warning, or with disciplinary action taken against the licensee. Disciplinary action may include reprimand, fines, suspension, and license revocation.  During all states of the investigation, any person licensed by the TSPB has the right to be represented by an attorney.

Informal Settlement Conference

When a disciplinary action is initiated, the licensee will have an opportunity to attend an informal settlement conference. This gives the accused the chance to show compliance with the law. A panel comprised of Board staff or Board members will then propose a recommendation for settlement of the case, including any sanctions. If the licensee accepts the recommendation (the proposed Agreed Board Order) then it is presented to the Board at its next regularly scheduled meeting.

If, however, the licensee does not accept the proposed Order, or the Board rejects it, the case will proceed to a public hearing conducted by an Administrative Law Judge (ALJ).

To learn more, watch our video on Pharmacist License Defense in Texas here.

The Right to Defend Your License

Throughout the Texas State Board of Pharmacy's complaint process, a licensee has several opportunities to defend their license. Further, all professional licensees have the right to be represented at every stage of a complaint. Hiring an attorney to help you mount a strong defense serves to protect your license, reputation, financial interests, and your career; it does not make you look guilty.

Hire an Experienced Pharmacy License Defense Attorney

If you have been notified of a complaint filed against you with the TSBP, BERTOLINO LLP can help. We are experienced pharmacy license defense attorneys and we know how to navigate the TSPB's complaint process. We are prepared to represent you at any legal hearing or proceeding regarding your professional license.

Our Firm believes that immediately consulting an experienced Board of Pharmacy license defense attorney to review allegations of misconduct helps ensure the most favorable outcome in your case. Our results speak for themselves.

BERTOLINO LLP represents licensed professionals across the entire State of Texas. If you are facing disciplinary action from a professional licensing board, contact us today or call (800) 210-0126.

Categories: Posts

Attorney Tony R. Bertolino is the Managing Partner with Bertolino LLP. Our Law Firm has been able to help people across the state of Texas through our offices in Austin, Houston and San Antonio. If you need an experienced lawyer to represent you, contact Bertolino LLP today.

Super Lawyers Rising Star American Bar Association Defending Liberty Pursuing Justice State Bar of Texas Pro Bono College Super Lawyers New York State Bar Association Houston Bar Association Austin Bar Association American Center for Law and Justice Law Firm 500 10.0Tony Ray Bertolino

Tell us about your legal matter

yes I have read the disclaimer